Frequently Asked Questions

Find answers to the most common questions about our software

Search through our FAQs by keywords or phrases

General Questions

Our software offers only two paid versions: Monthly Plan and Annual Plan. There is no free version available. You can choose the plan that best fits your usage requirements to access all full features of the software.

The software is exclusively designed for use on Windows-based computers. It does not support macOS, mobile phones, tablets, or any other mobile devices. It works with all mainstream Windows operating systems.

No, our software features an intuitive, user-friendly interface with simple configuration that requires no technical skills. It is designed for users of all skill levels, from beginners to experienced professionals. We provide detailed tutorials to help you get started quickly.

Versions & Pricing

Specific pricing information is not displayed on this page. Please contact our customer support team via Telegram or WeChat (contact details below) to get the latest pricing for Monthly and Annual plans, as well as any current promotional offers.

To upgrade your Monthly Plan to the Annual Plan, simply get in touch with our customer support team. Our representatives will guide you through the seamless upgrade process and address any related questions you may have.

No, we do not offer a free trial version of our software. We provide only Monthly and Annual paid plans. For any questions about the software's functionality before purchase, please contact our support team via Telegram or WeChat for detailed demonstrations and explanations.

Usage & Data Storage

All generated data, including projects, files, and configurations, is stored locally on your Windows computer's hard drive. You can customize the storage path in the software settings. Your data remains completely under your control and is never uploaded to our servers, ensuring maximum privacy and security.

To transfer your data to a new Windows computer:

  • 1. Open the software on your current computer and export your project data as a backup package
  • 2. Copy the backup package to your new computer (via USB drive, network transfer, or cloud storage)
  • 3. Install the software on the new computer and import the backup package
  • 4. All your data and settings will be restored on the new device

We recommend closing the software completely before exporting to avoid data corruption during the backup process.

Custom storage path adjustment is not supported. All your campaign data, generated visuals and account configurations are locked into Cyber Cloud Push’s default software folder—streamlined for fast access and glitch-free performance.

Support & Contact

We provide technical support exclusively through two channels:

Our support team is available 24/7 to assist with technical issues, installation problems, and usage guidance for Windows systems.

The software runs exclusively on Windows operating systems with the following minimum requirements:

Windows Requirements

  • ✓ Windows 10/11 (64-bit)
  • ✓ 8GB RAM (16GB recommended)
  • ✓ 10GB free disk space
  • ✓ Internet connection for activation

Hardware Requirements

  • ✓ Intel i5 or equivalent CPU
  • ✓ DirectX 11 compatible graphics card
  • ✓ Screen resolution 1280×720 or higher
  • ✓ USB port for license dongle (if applicable)

Still Have Questions?

If you couldn't find the answer to your question in our FAQ, our support team is ready to help you with any additional inquiries via Telegram or WeChat.

Chat with us on Telegram
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